DELIVERY & RETURNS
Got a question that's not answered below? Feel free to drop us a line: email@example.com
How much does delivery cost?
We make postage costs as clear as possible when ordering. We also don’t make any money on postage and packing - we try and keep postage as low as we possibly can. UK postage rates are:
Order Value from £0 to £25 = £2.99
Order Value from £25 to £49.99 = £3.99
We offer FREE DELIVERY on all orders over £50
Where do you deliver to?
At this current time we are only shipping items to the UK. However, If you would like an order shipping anywhere in the world simply e-mail firstname.lastname@example.org and we’ll get you a shipping quote and see what we can do.
When will my order be posted?
We may need to print to order on your garment (particularly on larger sizes). Please bear this in mind and allow 7-10 days for delivery.
We endeavour to keep stock of all our goods - unless clearly marked as a pre-order special offer. If in stock, we’ll post to you the next working day.
As soon as your item has been despatched you will receive an email to let you know.
How do I return an item?
Whether you want an exchange or a refund, the best thing to do is firstly email us so we can sort it in a way that makes you as happy as possible: email@example.com
We will refund any unworn, unwashed and in original condition items within 30 days of delivery.
It is recommended that all returns are sent by recorded delivery: customers are liable for the loss of returned garments in transit
If all of the above conditions are fulfilled, a full refund will be issued via the original payment method/account used for purchase within five days of garments being returned. This refund will exclude the costs of returning the garments, which shall be borne by the customer.
Have a question about your order?
It’s quickest to email us at firstname.lastname@example.org or contact us via social media